Delivery

Where can I receive my order?
It can be sent to an address selected by you (home, work, etc.)

Would you like to choose when and where you receive your order? Then you can have your package delivered to a PostNL pick-up point so you don’t have to stay at home and wait for your package to arrive. You can select the pick-up location on the ‘thank you’ page, after you have completed your payment. Selecting a pick-up location is only possible for customers in the Netherlands.

PostNL delivery
To minimise contact between people and to limit the risks related to the coronavirus/COVID-19, PostNL couriers will sign for receipt. This will be effective as of 17-3-2020 and with the permission of the receiver. Apart from that, receivers will be asked to provide the last 3 characters of their identity document. The courier will add these to the signature box.

Can the delivery country/region be different from the purchase country/region?
Yes, that's not a problem.

How much are the shipping costs and how long will my order take to arrive?

Andorra: 3-5 (working) days - €5
Austria: 3-5 (working) days - €5
Belgium: 2-3 (working) days - €5
Bosnia and Herzegovina: 3-5 (working) days - €5
Croatia: 3-5 (working) days - €5
Denmark: 3-5 (working) days - €5
France: 3-5 (working) days - €5
Germany: 2-3 (working) days - €5
Greece: 3-5 (working) days - €5
Hungaru: 3-5 (working) days - €5

Ireland: 3-5 (working) days - €5
Italy: 3-5 (working) days - €5
Kosovo: 3-5 (working) days - €5
Latvia: 3-5 (working) days - €5

Luxembourg: 3-5 (working) days - €5
Moldavia: 3-5 (working) days - €5
Monaco: 3-5 (working) days - €5

Poland: 3-5 (working) days - €5
Portugal: 3-5 (working) days - €5
Serbia: 3-5 (working) days - €5
Slovenia: 3-5 (working) days - €5

Spain: 3-5 (working) days - €5
Czech Republic: 3-5 (working) days - €5
The Netherlands: 1-2 (working) days - free shipping

United Kingdom: 3-5 (working) days - €5

When will my order be shipped?

All products are supplied from stock. We seek to ensure orders placed with us on weekdays before 15:00 (GMT+1) are shipped on the same day, provided we have received the relevant payment and correct information. Orders placed after 15:00 (GMT+1) will be processed the next working day. Despite these efforts, a delivery may be delayed by one day during busy periods, such as our sale season or around Christmas.