General Information

Where do we sell online?

You can currently shop in the following countries:

Austria
Belgium
Denmark
France
Germany
Greece
Ireland
Italy
Luxembourg
Poland
Portugal
Spain
The Netherlands
United Kingdom

How many languages is it possible to browse in?

The Liverpool browsing language is English.

Are out-of-stock items restocked?

If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.

Is it possible to receive periodic information via email about Liverpool's latest products and offers?

Yes. By simply clicking on Newsletter you will receive information on Liverpool's latest products, lookbook and events.

How do I recover my forgotten password?

If you've forgotten your password, you can recover it in the Log-in section. Enter your e-mail address and we'll send you an e-mail telling you what you need to do.

How can I be sure that I've made my purchase correctly?

Once you have placed your order, you will receive a confirmation email. Do not forget to check your spambox. If you do not receive an email, contact our customer care.

What should I do if I receive an incorrect item?

If you were to accidentally receive an item that you did not order, please contact our customer care.